Terms and Conditions of Sale

1. About

This site is published by Margaux DUBRAC, a sole proprietor operating under the micro-enterprise scheme.

SIRET: 952 714 806 00017

For any questions, you can contact me at the following address:

margauxdubrac@gmail.com


2. The Creations

The items offered on this site are handmade in my workshop.

Each creation is unique. Slight variations in shape, color, or decoration may therefore exist from one piece to another. These variations are part of the artisanal and unique character of each creation.

The photographs and descriptions aim to present the pieces as faithfully as possible.


3. Prices

Prices are indicated in euros (€).

Delivery costs are added at the time of order and are indicated before its validation.

The applicable prices are those displayed on the site at the time of the order.

VAT not applicable, article 293 B of the General Tax Code.


4. Orders and Payment

To place an order, the customer selects the products of their choice and adds them to their cart.

Payment is made at the time of order.

Currently offered payment methods are:

  • Credit card;
  • PayPal.

Once the order is confirmed, the customer receives an email confirmation.


5. Delivery

The creations available on the site are in stock at the time they are put on sale.

Orders are generally prepared and shipped within 3 to 5 business days.

Delivery times may then vary depending on the destination country and the carrier.

Delivery costs are indicated before the order is confirmed.


6. Right of Withdrawal and Returns

In accordance with the regulations applicable to distance selling, the customer has a period of 14 days from receipt of their order to request a return.

To exercise their right of withdrawal, the customer can contact Margaux Dubrac by email at the following address:

margauxdubrac@gmail.com

The customer must return the product(s) in their original condition and in suitable packaging.

Return shipping costs are the responsibility of the customer.

The refund will be processed after receipt of the returned product.


7. Customized Items

Creations made specifically at a customer's request and featuring personalization cannot be returned under the right of withdrawal.


8. Problem with an Order

If an order arrives damaged or if you encounter a problem with your purchase, I invite you to contact me quickly at the following address:

margauxdubrac@gmail.com

We will work together to find a solution.


9. Legal Guarantees

The creations sold benefit from applicable legal guarantees.

In case of a problem concerning a product, the customer is invited to contact Margaux Dubrac in order to find a suitable solution.


10. Personal Data

Personal information provided during an order is used solely for the purpose of processing and shipping the order.

For more information, you can consult the site's Privacy Policy.

 

Last updated: September 2026